JetBazz Privacy Policy

1. Introduction

JetBazz ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how JetBazz collects, uses, stores, and protects your personal data when you visit or use the JetBazz website and services.

This policy applies to all users of JetBazz, including visitors who browse without registering and registered players based in Bangladesh. By creating a JetBazz account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here.

JetBazz takes its data protection responsibilities seriously. We only collect data that is genuinely necessary, we store it securely, and we give you clear control over your own information. If you have any questions about how your data is handled, you can contact us at any time at [email protected].

2. Data We Collect

JetBazz collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically when you use our services.

Information you provide directly:

• Full name as it appears on your national ID or passport.
• Mobile phone number used for registration and payment.
• Date of birth, used to verify that you are 18 or older.
• Identity verification documents when requested, such as a copy of your NID card.
• Payment method details, including your bKash, Nagad, or Rocket mobile number.
• Any messages or information you send to JetBazz support.

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Pages visited on JetBazz and time spent on each page.
• Games played, bets placed, and transaction history.
• Session duration and login timestamps.
• Cookie and tracking data as described in Section 6.

3. How We Use Your Data

JetBazz uses the personal data we collect for the following purposes:

• To create and manage your JetBazz account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To verify that you meet the 18+ age requirement before allowing gameplay.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your enquiries.
• To send you account-related notifications, such as deposit confirmations and withdrawal updates.
• To send you promotional messages about JetBazz bonuses and new games, where you have consented to receive them.
• To monitor gameplay patterns for responsible gaming purposes and to identify players who may need support.
• To improve the JetBazz platform based on how players use it.
• To comply with applicable legal and regulatory obligations.

4. Who We Share Data With

JetBazz does not sell your personal data to any third party. We share your data only in the following limited circumstances:

• Payment processors: We share your mobile number and transaction details with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers have their own privacy policies and data protection obligations.
• Identity verification providers: When you submit identity documents, these may be processed by a third-party verification service to confirm their authenticity. Verification providers are contractually bound to handle your data securely and only for the purpose of verification.
• Fraud prevention services: JetBazz may share limited data with fraud detection services to identify and prevent fraudulent activity on the platform.
• Legal and regulatory authorities: JetBazz will disclose personal data to law enforcement or regulatory bodies where required to do so by law, or where we believe disclosure is necessary to protect the rights, property, or safety of JetBazz, our players, or others.
• Business transfers: In the event of a merger, acquisition, or sale of JetBazz assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

All third parties with whom JetBazz shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.

5. Payment Data

JetBazz processes all payments in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, your mobile financial service number and transaction reference are shared with the relevant payment provider to complete the transaction.

JetBazz does not store your full payment credentials on its own servers. Payment transactions are handled directly by the mobile financial service providers, who are responsible for the security of the transaction on their end. JetBazz retains a record of transaction amounts, dates, and references for account management and regulatory compliance purposes.

6. Cookies & Tracking

JetBazz uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website. JetBazz uses the following types of cookies:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Used to understand how players use JetBazz — which pages are visited most, how long sessions last, and where players encounter issues. This data is aggregated and anonymised. JetBazz uses this information to improve the platform.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.

JetBazz does not use third-party advertising cookies or allow external advertisers to place cookies on the JetBazz platform. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of JetBazz.

7. Data Retention

JetBazz retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. Specifically:

• Account registration data and identity verification documents are retained for a minimum of five years after account closure to meet anti-money laundering and regulatory requirements.
• Transaction records are retained for a minimum of five years for financial compliance purposes.
• Support communications are retained for two years after the conversation is closed.
• Analytics and usage data is retained in anonymised form for up to three years.

Once the applicable retention period has expired, JetBazz will securely delete or anonymise your personal data. If you request deletion of your account before the retention period has expired, JetBazz will delete all data that is not subject to a legal retention obligation and will restrict processing of the remaining data to compliance purposes only.

8. Your Rights

As a JetBazz player, you have the following rights in relation to your personal data. To exercise any of these rights, contact JetBazz support at [email protected].

• Right of access: You can request a copy of the personal data JetBazz holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: You can ask JetBazz to limit how we use your data in certain circumstances.
• Right to data portability: You can request your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time.
• Right to object: You can object to processing based on legitimate interests, including profiling for marketing purposes.

JetBazz will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you if this is necessary.

9. Data Security

JetBazz implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and JetBazz servers.
• Encryption of personal data stored in JetBazz databases.
• Access controls that limit which JetBazz staff can access personal data, based on their role and need.
• Regular security reviews and vulnerability assessments of the JetBazz platform.
• Secure deletion procedures for data that is no longer required.

While JetBazz takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10. Minors

JetBazz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is required before any withdrawal is processed, and JetBazz reserves the right to request proof of age at any time.

If JetBazz discovers that personal data has been collected from a person under 18, that account will be closed immediately, any balance will be forfeited, and the personal data will be deleted as soon as legally permissible. If you believe a minor has registered on JetBazz, please contact us immediately at [email protected].

11. Policy Changes

JetBazz may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how we use your personal data, JetBazz will notify registered players via the platform or by SMS.

Your continued use of JetBazz after the publication of an updated Privacy Policy constitutes your acceptance of the changes. We recommend reviewing this page periodically to stay informed about how JetBazz protects your privacy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way JetBazz handles your personal data, please get in touch with our support team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.

Email: [email protected]

You can also reach us through the live chat feature inside your JetBazz account. For data rights requests — such as access, correction, or deletion — please email us directly with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account.